Field Service Medical 2017 (past event)
February 27 - March 01, 2017
1.888.482.6012
Tom Rose
Director, Business Development – Tablet Solutions
KORE
Day Two, February 28 - Reinvigorate Your Culture
Friday, February 2nd, 2018
10:20 Panel: What’s Unique about Your Service Solutions?
In a highly regulated environment that streamlines the way medical equipment can look and perform, it can be difficult to stand apart from the competition. But there is a better way than relying on discounts to get the customer to pick you instead of them. Hear from Luminex, Medivators, a division of Cantel Medical, and KORE how they used distinctive service offerings to the augment their bottom line.
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Move away from exhausted service bundles and allow your customers to pick only the services that they need from you
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Make your company stand out by utilizing service as your brand differentiator rather than a cost-reduction
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Build a two-way rapport with your customer and enlighten them on how you fixed the problem