Michael Prokopis

VP, Strategy and Innovation
OnProcess Technology

Check out the incredible speaker line-up to see who will be joining Michael.

Day Two, February 28 - Reinvigorate Your Culture

Friday, February 2nd, 2018

Attendees will select 2 of the following round tables. Each discussion will last 30 minutes, after which the attendees will rotate.

1. Service: No Longer a Synonym for “Discounts”

Scott Moudy, Manager, Field Technical, Medtronic

2. Manpower Assessment: Quantify Your Field Work to Convince Management When It’s Time to Hire

Mario Guendelman, Director, Service - West Region, Medivators

3. Go Big: Globalize a Service and Support Model That is Operating at a Local Level

Amos Schneller, VP, Global Service and Technical Support, Medivators

4. Large Scale Rollout of Augmented Reality / Virtual Presence

Bobby Middleton, COO, Help Lightning

5. Making Field Service a Profit Center Rather than a Cost Center

Moiz Mohammed, CEO, Biznussoft

6. Prove It: Use Data to Align Customer Expectations With the Way You Do Business

Michael Prokopis, VP, Strategy and Innovation, OnProcess