Lumenis Inc Logo

Jeff Thompson


Senior Director, Service
Lumenis Inc

Check out the incredible speaker line-up to see who will be joining Jeff.

Download The Latest Agenda

Day One, February 27 - Be Proactive Rather Than Reactive

Tuesday, January 2nd, 2018


15:50 Toolbox Talks

Attendees will select 2 of the following round tables. Each discussion will last 45 minutes, after which the attendees will rotate.

6. How Technology Can Train Your Employees Outside of the Office
Jeff Thompson, Senior Director, Service, Lumenis

7. ‘What’s Love Got to Do With It?’ The Factors Behind Customer Loyalty
Tim Huston, Director, Area Support – Midwest, Roche

8. Remain Customer-Centric During Change Management, Recall, and New Product Launches
Eric Rutherford, Manager, Repair and Service, Integra LifeSciences

9. Overcome Field Staff Mobility Issues on a Tight Budget
Richard Gerardi, Director, Customer Success, AMA XpertEye

10. Leveraging Innovative Technology as a Brand Differentiator
John Danese, Senior Director, Life Sciences, KPIT

11. Which connectivity technology can accelerate your IoT project?
Mariusz Lasek, CEO and President, Comarch Technologies