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Darren Evans


VP and General Manager, NA Field Service and MEMS
Hill-Rom

Check out the incredible speaker line-up to see who will be joining Darren.

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Day One, February 27 - Be Proactive Rather Than Reactive

Tuesday, January 2nd, 2018


13:40 Toolbox Talks

Attendees will select 2 of the following round tables. Each discussion will last 45 minutes, after which the attendees will rotate.

1. Debate Connectivity’s Future Place in the Field Service Landscape
Dan Barnett, Director, Customer Service, Abbott Laboratories

2. Bridge the Gap Between Field Service and Call Center Support
Christian Eras, VP, Global Service, Ziehm Imaging

3. Combat “Knowledge Saturation”: Stay Abreast of Constantly Evolving Technology
Ed Klosterman, Director, U.S. Field Service Operations, bioMérieux

4. Balance the Pressure to Manage Your Budget With the Want to Improve Service
Darren Evans, VP, North American Service and Rental, Hill-Rom

5. Leveraging Innovative Technology as a Brand Differentiator
John Danese, Senior Director, Life Sciences, KPIT